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Ask Away

Below are some of our popular questions and answers, if your unsure of anything then please give us a call and we will do our best to help, if on the odd chance its not solution we can provide, we will certainly be able to point you in the right direction.



Who are your customers?

We provide a very niche service of a very high standard, our main customers are listed below, please take time to read some of our testimonials within our website

Do you provide free quotations?

Yes we do, if you are looking for a CCTV system, access control, structured cabling, or any other security solution, or you would like an idea on how much a full security assessment is then do not hesitate to ask.



CSD Global is a young company?

Young we are, but not in experience, our team has over 35 years experience in providing security solutions throughout the world, from padlocks up to multi million projects, we are the installers, and consultants for you..



Do you offer more than CCTV Solutions?

Yes we supply and install every security solution you can think of, we have a very experienced  consultants and investigation department, have a browse around our ‘systems’ page for an example of the solutions we offer to home users and businesses.



Whats the difference between an IP CCTV system and a normal digital system

Resolution. One of the biggest factors driving interest in IP video systems is the high resolution that they can offer. Analog cameras max out on resolution at about 580 TVL which equates to roughly 0.4 mega pixels. High end IP cameras on the other hand, are currently available at resolutions above 5 mega pixels. This high resolution in turn gives users the ability to zoom in on video after the fact, and still have usable video.

Another benefit to IP video is that it is much more compatible with wireless. Wireless analog systems are available, but they either have to convert to IP anyway and broadcast over the 802.11 IP network (which adds cost for encoders), or they get crammed onto the over saturated regulated frequencies and often encounter interference.



Do you offer a 24/7 breakdown service?

Yes we do, all our registered customers benefit from a comprehensive service and pre planned maintenance service. Effective and regular maintenance of any security system is essential to ensure that the system remains reliable at all times. Regular maintenance by the maintenance company and effective failure reporting by the user will enable potential problems to be identified at an early stage so that appropriate action can be taken.



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Do you provide a nationwide service?

Yes we do, with offices in the North West and the South we are well placed to be on site quickly and efficiently. We are proud of our 89% KPI stats for call outs, that really takes some beating.


What is your warranty period?

All our equipment carries a two year warranty, some even longer, in the unlikely event you have any problems with any of our equipment then simply email us on info@csdglobal.com giving a few details of the problem and we will be in touch as soon as possible. Usually straight away